Terms Of Services

Welcome to [STORE NAME]. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Account Terms

By using our website, you confirm that:

  • You are at least 18 years old or accessing the site under parental supervision
  • The information you provide is accurate, complete, and up to date
  • You are responsible for maintaining the confidentiality of your account and password

We reserve the right to suspend or terminate accounts found to be providing false or misleading information.

2. Pricing and Payment

All prices listed on our website are in INR (₹) and are subject to change without notice.

  • We accept payments through secure third-party payment gateways
  • Cash on Delivery (COD) may be available on selected orders
  • In case of pricing errors, we reserve the right to cancel or refuse any order placed at an incorrect price

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However:

  • Minor variations in color or appearance may occur due to screen differences
  • We do not guarantee that all product descriptions are completely error-free

If you receive a product that does not match the description, please contact us at [EMAIL ADDRESS].

4. Order Acceptance

Once you place an order, you will receive a confirmation. However:

  • This confirmation does not guarantee acceptance of your order
  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud
  • If your order is canceled after payment, a full refund will be issued

5. Shipping and Delivery

  • Orders are processed within [BUSINESS DAYS] business days
  • Delivery timelines may vary depending on your location
  • We are not responsible for delays caused by courier partners or unforeseen circumstances

Customers must provide accurate shipping details. We are not liable for delays or losses due to incorrect information.

6. Returns and Refunds

We aim to ensure customer satisfaction. Our return and refund policy includes:

  • Returns are accepted within a specified period (as mentioned on our Return Policy page)
  • Products must be unused, in original packaging, and in resalable condition
  • Refunds are processed after inspection and may take a few business days to reflect

Certain items (such as personal care or customized products) may not be eligible for returns.

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activities
  • Violating any local, national, or international laws
  • Distributing harmful code, viruses, or malicious software
  • Attempting to gain unauthorized access to our systems

We reserve the right to restrict or terminate access for violations.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Zonura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • We do not guarantee uninterrupted or error-free service
  • Our liability is limited to the amount paid by you for the product

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Kolkata.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

11. Contact Information

For any questions regarding these Terms, please contact us:

Email: zonura.store@gmail.com

By using our website, you agree to these Terms of Service